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PVI is hands down the best in the insurance
industry. They provide top notch service and
it's delivered with the highest level of customer
service by their knowledgeable and friendly
employees. What makes them even more unique
is their support and involvement in the local
community. If you're in the market for any
kind of insurance needs, give PVI a call.
They will not disappoint!" |
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Your
agent Maricruz did an excellent job. Saved
me a lot of money on my insurance while protecting
my car and my home and me. Highly recommend
her. Thank you." |
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Brooke,
You're the best. You really went above and
beyond the call of duty, in acting as the
intermediary between myself and my mortgage
company in trying to ensure that this was
coming out of the escrow account. And then
you were able to find out they didn't handle
that (incorrect information that THEY supplied),
and got back to me amazingly fast. Typical
interactions I've had with people, this would
have been a process that took days. With you,
everything took under an hour. Thank you for
everything you did. The customer care you
provided was off-the-charts, and has definitely
inspired loyalty and trust from my family
and myself. Thank you for making the whole
process painless, you're the best." |
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Lisa, I wanted to let you know that referring
Brandon to us was a winning move
and one I really appreciate. Some referrals
don't pan out. This was a good referral.
He is on it customer service wise......plus
he got us great rates so he's got all our
insurance. So just wanted to thank you.....and
thank Brandon!" |
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Hi Justina,
Due to great service we received from you
during our decision making process, I submitted
the following review to Hartford’s survey:
The agent Justina Ossana, Commercial Department
Manager of Pauma/Valley Insurance Agency,
Inc. was the main reason for helping us
decide on The Hartford, by selecting the
right plan with a reasonable price & walk
us step by step through the process resulting
in an easy and painless decision to make.
If this level of support and reasonable
premium cost continues, we will continue
to be a long time customer with Justina's
exceptional support & guidance."
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Dear
Brandon, Thank you for such a decent newsletter.
Usually newsletters of this kind are thinly
veiled self-promotions with little actual
information of relevance and interest. But
not this issue! Whoever put it together did
a really good job balancing your articles
and it was light and funny and very well-done.
Thank you and thank your good writers on staff.
Mahalo" |
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Thank
you again. I am forever impressed with the
level of service you provide. “I love my insurance
broker. I’ve never said that before. Now I
say it all the time. :) " |
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I
am always impressed by the professionalism,
care and concern I am given each time I stop
in. Good job team!" |
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This
place is awesome! It can be hard to get great
service AND low prices at the same time -
this place nails em both. Brooke has always
made things very convenient for me, and finds
the best deal available. I highly recommend." |
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Dave E |
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Simply
the best! Everyone there is courteous and
professional. I use PVI for my own auto and
home insurance and have recommended my clients
from all over California." |
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John Y |
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Brandon
and his staff at Pauma/Valley Insurance have
always come through for my real estate loan
clients. Brandon is prompt, detail oriented
and has your best interests in mind." |
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Brandon
is an honest and hard-working business person
that brings great value to his customers and
the companies he does business with." |
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Brandon has gone above and beyond to help
cover the insurance needs for me and my
family. We recently purchased a new home
and Brandon was able to provide a detailed
insurance plan in less than 24-hours and
help meet and exceed the requirements needed
by our lender.
Brandon and his team make the insurance
process very easy and really care about
their clients. Rates are affordable and
the service is exceptional.
Thanks PVI! "
- Merchandise Manager at Personal Creations/RedEnvelope,
FTD
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Great
team. I have worked with Carmen and Brooke
and they are always very helpful and courteous." |
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My
family and I have been going to PVI for YEARS!
It started out with car insurance, then home,
then insuring our personal belongings to a
policy for our business. You name it, they
insure it! Its really nice to have 1 go to
place for everything and have a welcoming
environment for all my questions! Everyone
is super helpful and friendly. We will be
a customer for years to come. " |
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Christina C |
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The
folks that work at PVI are very helpful,knowledgeable
and friendly. I would recommend them to anyone
looking to purchase insurance in the Valley
Center community." |
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PVI
is amazing and I wouldn't do my business anywhere
else! Brandon is always going above and beyond.
Their entire staff is extremely friendly and
professional." |
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I
have been working with Brooke Dunn and she
is amazing! Every time I have a question or
a request Brooke responds within minutes!
Pauma is super service focused and I feel
that they truly care about me as a customer.
Always friendly, knowledgeable and a true
pleasure dealing with. 5 stars all the way!" |
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Hi
Brooke,
Thank you so much, you are a rock star in
customer service! Have a great weekend." |
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Hi
Brooke,
Thanks so much for your excellent customer
service and quick response, I love it! " |
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Brooke,
THANK YOU SOOOO MUCH!!! HAVE A BEAUTIFUL
DAY!
We stay with you all because you always,
always, always do an amazing job for us
and truly care!"
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Thank
you again for all the help you and the office
have provided over the term of the policies.
PVI has gone above and beyond and while my
policy was basic, I could not have been more
appreciative for all the patience you showed
me and for all you guys did. Wish you covered
DC! Cheers!" |
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Just
wanted to send a note to say thank you for
all the help today. Going through you I have
saved $360.00 a year on my auto insurance
for the same coverage. I look forward to speaking
with you about bundling my other policies
to see what else I can save. I hope you have
a great day and thank you once again. Best
Regards" |
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Thanks
for taking care of all of my insurance needs.
You were constantly on top of it, making sure
I received the best bang for my buck. It takes
insurance agents like yourself to help keep
the insurance rates as low as possible and
also keep the necessary coverage. Great job!" |
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Brooke,
thank you for your help with this. I really
appreciate your responsive action on our behalf." |
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Thanks
for all your help! It was the best decision
we made, regarding insurance, in switching
to your company!" |
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Thanks
so much for all your help with my insurance
Brandon! You are the best :) " |
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I
just wanted to take a moment to thank you
for helping me yesterday with my insurance
question -- and, in fact, thank you for the
last 20+ years that you have taken care of
me and my family with any and all insurance
questions or problems we have had, including
questions when we were raising our three sons
and their insurance needs. You are so quick
and thorough with anything I need and I fell
very comfortable that with your experience
and time in the business I can trust your
answers and suggestion and I fell you are
always looking out for my best interest as
well. As you know , I have referred other
people to you for their insurance needs and
they are all very happy to have you as their
agent. Thanks again for everything Linda." |
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You
are awesome! Thanks for the quick reply and
easing my nerves." |
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Brooke
– I am back to work and just want to say “Thank
you” for all your help with this insurance
policy." |
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I
am very satisfied with the service I received.
All your employees I've met are wonderful.
I recommend your company" |
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You
guys are the best insurance providers around!!!" |
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Thanks
for all your efforts and information that
keeps me safe! I appreciate all your help
and prompt responses with questions and service." |
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On
behalf of the Veterans Supplemental Support
Network (VSSN), Temecula Vet Center, North
Area Community Development (NACD), and VA
Loma Linda I would like to personally thank
you and Pauma/Temecula Valley Insurance Agency,
Inc. for your recent contribution to the 2010
Sweat-A-Thon. This event could not have been
a success without the help of you. Thank you
for committing your time and resources in
honor of the blood, sweat and tears of our
service members both present and past and
their families. Once again, the VSSN & Temecula
Veterans Center thank you for your efforts
and we hope to see you Dec 12, 2010 at our
Salute to Heroes Military and Veterans Dinner!" |
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Daisy Tate AAL
MSW, Chief Operating Officer |
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Brandon
Strausbaugh has been my car insurance rep
for over three years now and during that time
he has been beyond helpful to me! He answers
my emails in a timely manor, even on the weekend,
and is willing to pickup the phone and talk
to me about any of my questions! I am so grateful
to have someone who takes such good care of
me and my insurance! I would highly recommend
Brandon to anyone!" |
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Andrea Teas,
Office Manager, Toward Maximum Independence. |
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So whose insurance agent meets with them
on a Sunday? Oh wait-mine does :) thank
you Brandon for ALWAYS being such a great
agent. You have been such an amazing help
to my husband and I, we are so glad that
we can combine insurance now as a family
:) If anyone is looking for a new insurance
agent, one who will take care of you, and
one where you actually can deal with real
people.. Call Pauma Valley Insurance!
We will be doing business with them for
YEARS!"
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Brandon
was a big help in locating what worked for
me. He went out of his way to get the best
results available. Brandon's Top qualities:
Personable, Good Value, High Integrity" |
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Brandon
is a great guy to work with. Very professional." |
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I
have done business with PVI Insurance for
many years. This is where I met Brandon Strausbaugh.
Brandon is quit knowledgeable about all types
of Insurance, from Auto, Home Business, or
any type of Liability Insurance you may need.
You will find Brandon a pleasure to do business
with." |
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I have worked with the insurance agency
distribution channel for 25 years and have
seen a lot of changes with regard to the
quality of agency personnel. Brandon Strausbaugh
is a breath of fresh air as I have had the
opportunity to partner with him for the
past few years. He takes his profession
serious and continues his education in insurance;
making him an asset to both his colleagues
and clients. Brandon is active in his community
and within insurance associations and the
youngest board member to sit on major insurance
association that I know of. I would recommend
Brandon as both a business partner and insurance
broker."
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Rick Patterson,
Account Manager and Insurance Technology Evangelist,
CoreLogic | American Driving Records |
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Brandon
is one of the most enthusiastic, well rounded
and honest individuals I have the pleasure
of knowing. Would love to have Brandon on
my team any day." |
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Bob Kipper,
Pres / CEO, KIAC Insurance Agency |
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Brandon
is a very aggressive and focused individual.
He also delivers a high quality of service
and professional caring for his clientele." |
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Rodrigo G. Sebastiani,
CIC, CISR, ACSR, Regional Sales Manager, MetLife
Auto & Home |
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Love
working with Brandon! Appreciate doing business
with him!" |
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Kelli Schulhofer,
Vice President, Field Operations & Market
Development, CSE Insurance Group |
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Brandon
and I have worked together for over 1 year
now. In that time, he has impressed me as
a diligent and trustworthy agent." |
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Michael Cotsenmoyer,
Specialty Personal & Commercial Insurance
Representative-Marketing Representative, AINS,
JE Brown & Associates. |
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I have known and worked with Brandon for
several years and consider him both a colleague
and friend. I have always been very impressed
with the service and professionalism he
brings to any situation. In the ever changing
Insurance world Brandon has both the product
expertise and innovative approach to marketing
and sales needed to maintain customers and
grow his business.
I would highly recommend Brandon as an
insurance broker and business partner."
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Matt Hetrick,
Southern CA Territory Manager, Arrowhead General
Insurance Agency. |
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Brandon
is a professional insurance agent. Active
within the insurance industry and his community.
Always positive, helpful and friendly." |
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Regina Rubio,
Marketing Representative, MexiPass Intl Ins
Services |
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